Who is SCG?
“We have been specialists in bringing people and technology together to create change for the better since 1965. Since then, we have had a positive impact on many moments of change, transforming the ways that people and technology connect and create value. This moment of unlimited connectivity, wherever we are, is one of extraordinary empowerment. It brings us a step closer to everything we wish to be and the lives we wish to live; in the office, in our homes… in the Cloud.”
Paul Bradford, Executive Chairman
Customer Experience Account Managers
Ian Rowland and Tom Smith are leading the Flip Connect customer integration, they are backed up by a team of six 3CX trained support engineers. Ian and Tom have a combined 24 years of experience at SCG, and are passionate about delivering a first class service to the Flip connect customers in this period of transition.
Ian Rowland
Senior Business Development Manager
With over 20 years of experience in business development, Ian is a trusted specialist in managing high-value client relationships and driving long-term growth. As a Senior Business Development Manager at SCG, Ian leads strategic engagements with key accounts, delivering tailored IT, telecoms, and cloud solutions that support business transformation. Known for his proactive approach, deep industry knowledge, and commitment to customer success, Ian helps organisations stay ahead in a fast-evolving digital landscape.
Email: Ian.Rowland@scgtogether.com
Tom Smith
Assistant Manager – Customer Experience
I have been with SCG for over 9 years, specialising in relationship building and a dedicated Account Management. Extensive range of product knowledge including Connectivity, Hosted and Mobile. I enjoy playing football and darts in my spare time.
Email: Tom.Smith@scgtogether.com
What information to expect on your first bill…
Your first SCG invoice was issued on March 10, 2025, under the branding of SCG Together in association with Flip Connect. These invoices outline your total monthly charges, including VAT, and are accompanied by detailed reports that break down your call charges, monthly service rentals, and any additional services, all organised by telephone number.
Much like our solutions, your SCG invoices can be tailored to suit your needs. Therefore, if you need your invoice to provide alternative reports or information, please do not hesitate to contact your account manager to discuss.
Timeline of communications
