Who are We
Digital Nerve Centre was established in 1999 with the goal of providing IT Support for Business and Charity.
As the organization developed we evolved into a ‘Best of Breed’ Managed IT Services & Infrastructure provider, with a niche skillset that applies to large and small networks. We provide support in London, Kent, Essex, Middlesex, Hertfordshire, Surrey.
We serve the UK from our offices in London. Although our primary focus is on our UK base, many of our customers have offices in globally.
We all know the problems associated with inefficient systems; that often when they go wrong, especially in large organisations, the issues may be fixed temporarily but the global problems don’t go away. If you’re wondering if there is a better, more efficient, online way for your business to operate, we guarantee there is; and you won’t find a more proactive IT services company to implement it.
From day one with Digital Nerve Centre you will spend more time running your business and be assured that you’ve got super-dedicated IT experts equipping you with the best technology solution available. From full system installation, custom-build to remote backup functions, we provide professional IT support to large and small companies from all sectors.
Contact Digital Nerve Centre today to chat about your IT concerns; and don’t worry about not being able to talk technical. We’re friendly, approachable, and skilled at asking the right questions so we can get to the bottom of what’s required. It’s our job to be technical superheroes after all.
From day one with Digital Nerve Centre you will spend more time running your business and be assured that you’ve got super-dedicated IT experts equipping you with the best technology solution available. From full system installation, custom-build to remote backup functions, we provide professional IT support to large and small companies from all sectors.
Contact Digital Nerve Centre today to chat about your IT concerns; and don’t worry about not being able to talk technical. We’re friendly, approachable, and skilled at asking the right questions so we can get to the bottom of what’s required. It’s our job to be technical superheroes after all
Our Values
Our mission statements is “Best Today, Better Tomorrow” which focuses us on providing the best possible service we can every day, but continuing to learn and develop as a business so that we never stop improving.
We break down this mission statement into three areas which we believe are vital in our own success and that of our customers.
Passionate
We truly care about our customers and our business. We work within organisations every day and have a loyal and experienced team who share our passion for delivering IT projects that help our customers achieve their own goals.
Trustworthy
Your software and IT systems are likely to be one of the backbones of your own success so it’s vital that you can rely on the partner you choose to work with. We work hard to ensure we have strong relationships with our customers so that can turn to us, and know what to expect, with any issues that face them.
Forward-Thinking
Because the IT industry is forever changing and the needs of our customers change too, it’s important that we think to the future and provide advice, and solutions, that don’t just fix today’s issues but are ideal for the future too.
Why Should You Work With Us?
Choosing the right IT partner to work with is, arguably, more important than the solution you actually decide to implement. So why should you work with us for your IT support and installation services?
Experience & Knowledge
Although being in business for over 20 years doesn’t automatically make you a great company, we believe we’ve used our time well have consistently improved our service levels every year. People love working with us, because we have that helpful and personable gene. Our team are well looked after, with the right training and progression in the business, so you can be sure you get continuity from us as well as a depth of skills
Faster Response Times
There are many good freelance IT support engineers, but most of the good ones are too busy to provide a fast reactive support service, whether it be onsite, or remotely! Our service desk team provides instant troubleshooting support. If we cannot fix the issue straight away then it is immediately escalated to our in-house 2nd and 3rd line support engineers
24/7 IT Support
DNC delivers a complete end-to-end service that is personally managed by your account manager. Based in London, our IT support team are there for you 24/7/365, proactively monitoring your environment, responding to issues – often before you are aware of them – and taking care of all housekeeping such as configuration, disk cleanups, back-ups, upgrades and patches.
Responsibility
Taking ownership of support problems and the work we have committed to. Setting and meeting your expectations so that we pre-empt issues before they happen through pro-active communication and keeping you up-to-date by effective management so that we do not let you down. It is being accountable to the work that we undertake, to the advice that we give you, to our clients needs and to their business.
Trustworthy
An IT network is the backbone of a business and if it goes wrong (and unfortunately they do go wrong from time to time) you need to have trust and faith in your IT partner to fix it quickly and correctly. With our guaranteed response times, guaranteed fix times, immense experience and escalation procedures for system critical issues you’ll be able to rely on us.
Innovation
The technology landscape is constantly changing – ensuring that the work your IT department does today won’t require a complete overhaul a year from now is a more complex task than ever before. Technology has changed every aspect of business operations and never in history has that change occurred so fast.
We’d love to find out more about your IT…
Pick up the phone and call us on 0208 317 6440 today so we can discuss how we can help. Our support help-desk is available from 9:00am – 5:30pm Monday – Friday
(excludes bank holidays)
You can also fill out this form and we will get back to you as soon as possible.
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Industry Alliances
Partnerships that allow us to be at the top of our game